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TERMS AND CONDITIONS

  • Consent must be obtained from parents especially if the case involves parents' cooperation.
  • Confidentiality will be assured. Information will only be shared to relevant authority if there is harm involved, or if it is of benefit to the client.
  • The number of sessions and successful case closure are dependent upon:
    • Self; commitment, resiliency (mental, emotional and spiritual health)​
    • Issues/challenges and goals
    • Resources
    • External factors
    • Relationships
 
Relevant parties will need to manage their expectations with regards to client's progress on the above factors.
  • Service will cease when:
    • Client has successfully achieved his goals​
    • Client has benefited from other forms of intervention
    • Client is not cooperative (e.g. client missed more than 2 sessions without prior discussion).
  • Initial consultation via phone call (30mins) is free. This is to assess whether client will benefit from the service. Subsequent service charges (negotiable and pro-rated after initial duration) are as follows:

    Type of Service                        Duration                   Frequency                                   Rate per session
1.    Counselling                           60 mins                    6 – 12 (or more) sessions          $100

                                                      90 mins                    6 – 12 (or more) sessions          $150
2.    Consultancy
       -    Training/Seminar
       -    Workshops                      60 – 90 mins            1 – 3 (or more) sessions             Capped at $180
3.    Coordination                         60 mins                    1 – 3 (or more) sessions             $80

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© 2026 Nurfadhilah Abu Bakkar.

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